Privacy Policy

Last updated: 03 December 2025

This Privacy Policy explains how Mucco Sinyalteknik (“Mucco Sinyalteknik”, “we”, “us” or “our”) collects, uses, and protects your personal data when you visit our website, contact us, or use our products and services.

By using our website or providing your personal data to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Mucco Sinyalteknik is a company engaged in the design, production, and sale of industrial signaling products.

If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: info@muccosignal.com

2. Personal Data We Collect

We may collect the following types of personal data:

2.1. Information You Provide Directly

When you contact us or interact with our website, you may provide:

  • Name and surname
  • Company name and position
  • Email address
  • Phone number
  • Billing and shipping details
  • Messages and inquiries you send us (e.g., via contact forms or email)
  • CV/resume and other information if you apply for a job

2.2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, for example:

  • IP address
  • Browser type and version
  • Device information and operating system
  • Referring website and pages you visit
  • Date and time of access
  • General location (country/city, based on IP)

This data may be collected through cookies and similar technologies.

2.3. Information From Third Parties

We may receive information about you from:

  • Analytics and advertising providers
  • Social media platforms (if you interact with our pages or ads)
  • Business partners and distributors

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your questions, requests, and inquiries
  • To prepare and send quotations, offers, and technical information
  • To process and manage orders and deliveries
  • To provide customer support and after-sales service
  • To manage and improve our website, products, and services
  • To send you technical updates, product information, or marketing communications (where permitted by law)
  • To evaluate job applications and communicate with candidates
  • To comply with legal obligations and protect our legal rights

4. Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

  • Performance of a contract: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: When processing is necessary for our legitimate business interests (for example, improving our services, preventing fraud, or maintaining network security) and your interests and fundamental rights do not override those interests.
  • Consent: When you have given clear consent for us to process your data for a specific purpose (for example, certain marketing communications).
  • Legal obligation: When processing is necessary to comply with legal or regulatory requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Ensure the proper functioning and security of the website
  • Remember your preferences
  • Analyze website traffic and performance
  • Improve user experience

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

6. How We Share Your Personal Data

We may share your personal data with:

  • Service providers and business partners who help us operate our website, process orders, provide logistics, IT, hosting, analytics, and customer support
  • Professional advisors, such as lawyers, auditors, or consultants, where necessary
  • Public authorities or regulators, where required by law, legal process, or to protect our rights and the rights of others

We do not sell your personal data to third parties.

All third parties who process your data on our behalf are required to keep your information secure and process it only in accordance with our instructions and applicable law.

7. International Data Transfers

Our business and service providers may be located in different countries. As a result, your personal data may be transferred to and processed in countries outside your country of residence, which may have different data protection laws.

Where required by law, we take appropriate measures to ensure that such transfers comply with applicable data protection requirements, such as using standard contractual clauses or equivalent protections.

8. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

  • For as long as we have an ongoing business relationship with you or your company
  • For the period required to comply with legal, accounting, or reporting obligations
  • For reasonable periods to resolve disputes and enforce our agreements

When we no longer need your personal data, we will securely delete or anonymize it.

9. Your Rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:

  • Right of access: To request a copy of the personal data we hold about you.
  • Right to rectification: To request correction of inaccurate or incomplete data.
  • Right to erasure: To request deletion of your personal data, where applicable.
  • Right to restriction: To request that we limit the processing of your data in certain cases.
  • Right to data portability: To receive your data in a structured, commonly used format and have it transferred to another controller, where technically feasible.
  • Right to object: To object to processing based on our legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise your rights, please contact us at info@muccosignal.com. We may need to verify your identity before responding to your request.

If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under this age.

If you believe that we have collected personal data from a child, please contact us at info@muccosignal.com, and we will take appropriate steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons.

When we make changes, we will update the “Last updated” date at the top of this page. We recommend that you review this page periodically to stay informed about how we handle your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Mucco Sinyalteknik
Email: info@muccosignal.com