Frequently Asked Questions
Can you customize your products for our project?
Yes. Many of our signal beacons, stack lights and warning horns can be customized by voltage, LED color, cable length, mounting type and buzzer options. Share your project details with us and our engineering team will check the feasibility and offer a suitable solution.
Do you offer assembly or installation services?
We mainly focus on the design and production of industrial signal devices. We do not provide on-site installation services, but we support your team with wiring diagrams, datasheets and technical documentation so that your electricians can easily install our products.
Do you provide sample products or demo kits?
Yes, we can supply sample units and sample boxes so you can test brightness, sound level and mechanical quality in your own facility. Please contact us with the product codes you are interested in and we will inform you about sample availability and lead time.
Do you ship internationally and how long does delivery take?
Yes, we ship our products worldwide through our logistics partners. Delivery time depends on the destination country and shipping method, but standard production orders are typically dispatched within a few working days if stock is available. For urgent or large orders, please contact us to confirm exact lead times.
What is the warranty period for Mucco Sinyalteknik products?
Our standard warranty is 24 months against manufacturing defects, starting from the invoice date. The warranty covers electronic and mechanical failures under normal operating conditions. Damage caused by incorrect wiring, overvoltage or mechanical misuse is not covered.
